Privacy Policy

1. Data Controller Identification

The data controller responsible for the processing of your personal information collected through this website and our educational operations is:

2. Categories of Personal Data Collected

We collect only the personal information strictly necessary to provide instructional services, process admissions, and communicate with participants:

• Identity & Contact Data: Full name, email address, telephone number, and physical billing address.
• Academic & Intake Data: Experience level with technical charting, preferred training programs, and self-described learning goals submitted via our intake form.
• Technical & Browsing Data: IP address, browser type, operating system, pages visited, and cookie session identifiers.
• Course Participation Records: Attendance logs, assignment submissions, and chart journal review markups.

3. Purpose and Legal Basis for Processing

We process your personal information under the following lawful bases:

• Contractual Performance: Processing your enrollment, delivering workshop sessions, granting access to digital materials, and communicating cohort schedules.
• Legitimate Interests: Improving our curriculum, maintaining network security, and responding to prospective student inquiries.
• Legal Compliance: Retaining academic enrollment logs and financial invoices in accordance with Thai statutory accounting and tax regulations.
• Consent: Sending educational bulletins or optional market research digests where you have explicitly opted in.

4. Data Retention Periods

We maintain personal data only as long as necessary to fulfill the purposes for which it was gathered. Student academic and attendance records are securely archived for a period of 5 years following cohort graduation. General admissions inquiries that do not result in enrollment are purged after 12 months. Financial transaction records are retained for 7 years as required by Thai tax law.

5. International Data Transfers

Where cloud services, video conferencing systems, or email routing servers operate outside Thailand, we implement Standard Contractual Clauses (SCCs) and robust encryption protocols to ensure your data receives an equivalent standard of protection to that mandated by the Thai PDPA.

6. Individual Data Rights

Under applicable data protection legislation, you possess the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Erasure: Request deletion of your personal data where retention is no longer legally necessary.
• Right to Restrict or Object: Restrict certain processing activities or object to processing based on legitimate interests.
• Right to Data Portability: Request transmission of your data in a structured, commonly used machine-readable format.
• Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please email our Data Protection Officer at info@neuron-connectbase.click.

7. Security Measures

We maintain industry-standard physical, electronic, and procedural safeguards to prevent unauthorized access, accidental loss, or unlawful disclosure of your personal data across all systems.

8. Policy Updates

We may amend this Privacy Policy periodically to reflect changes in our instructional operations or legal obligations. The current version will always remain accessible on this page with the updated effective date.